EveryAction has a lot to offer.Product Overview
PeopleOur unrivaled customer relationship system (CRM) offers everything you need to track and engage with your supporters across all channels.
Multiple teams can use different tracking codes, allowing them to track what they need without interrupting anyone else’s workflow.
Use contact codes, source codes, or market sources to create nuanced reports. Using these, you can track the source of donations and measure the ROI of any channel.
Segment data by universe, timeframe, or source. Choose your data points, and use our Report Builder to easily arrange and interpret the data at hand. Reports can be saved or scheduled to automatically hit your inbox. They’re also exportable in your preferred format, (PDF, CSV, XLS and RTF) as complex or simple as you like.
Upload your own spreadsheets directly with our simple tools, or work with our expert migration team to transition data from your old system without a hitch.
Donor DevelopmentRecord every donation, whether offline or using our online donation forms, and build individual relationships with each donor.
Replace hyperlinks with SmartLinks to pre-fill forms you link to with information from the email recipient&quo;s record. The fields can be based on donor history, outstanding pledge amounts, or a specified amount, increasing your conversion rates and raising more money.
Gain access to the more than 10 million donor profiles in our database. This means you can pre-fill donation forms for visitors that have previously given to other progressive causes.
FastAction securely stores donor information so visitors can donate with a single-click, automatically charging the credit card on file.
Supporters can setup a personal fundraising page to share with friends and family. They can set own fundraising goals, track their progress, and earn points and badges for every dollar raised.
Use leaderboards in conjunction with Social Fundraising to let supporters compete. Supporters get credit for money raised both online and offline, making it easy for you to manage their progress. This means donors can quickly rally their friends and families using and activate their networks to support your organization.
Whether your supporters raise money for you through online forms, face-to-face meetings, or with our Social Fundraising tool, you’ll be able to see how the relationship was made and the best way to maintain it.
Our tools let you Identify your best fundraisers and see which channels produce the most donations. You can also track your best fundraisers, split donation credit by percentage or amount, and use the advanced bundling reports to visualize a fundraising pyramid.
Website, CMSBeautiful out-of-the-box templates built atop Drupal, the industry leading open-source content management system (CMS) that powers millions of websites around the world.
We’ve packed all the Drupal customizations necessary for you to get running quickly into our Accelerator platform. Accelerator allows you to create, manage, and organize your website content with an intuitive yet powerful interface.
Our online form builder allows you to easily create petitions, email sign-ups, donations, event ticketing, and advocacy forms. These forms can either be pulled into your Accelerator website, or embedded anywhere with easy embed codes.
All our websites are designed responsively. No matter what devices or browser your visitors use, your website will look beautiful on any screen size.
We build our websites using open-source technology, meaning you won’t be locked into a proprietary system that requires specialized technical support.
Broadcast EmailBroadcast email made easy. Our simple content editor and quick list cutting tools let you can talk to the right people at the right time.
Send up to ten tests with A through J testing, varying the subject line, message body, sender name, sender email, and reply-to as your test case options.
Using custom fields, you can personalize your emails like never before. Pull in information about the recipient’s donor history, organization, last action date, or target donation amount.
Our average email deliverability rates are consistently the highest in the field, meaning your messages are much less likely to end up in the junk folder.
Powerful segmentation In one user-friendly interface, search across donor history, online action history, demographic data, email action history, and dozens of other data points to create targeted email lists. Use the list for once or save it, either privately or shared across all users.
AdvocacyDrive action with our single-click tools for petitions and pre-filled forms.
Empower supporters by creating pages that allow them to contact their elected officials. Add embedded share buttons so that supporters can rally their networks once they’ve taken action.
Like fundraising forms, advocacy forms work with FastAction and ActionProfile. Take advantage of already existing supporter data to make petitions, email asks, and other landing pages only require a single click to complete.
Create a string of supporter asks to collect the most information about your supporters. After a supporter has taken action, redirect them to a donation page. Supporters won’t be prompted to input any information you’ve already collected, increasing the likelihood that they will donate.
SupportOur world-class support team is one phone call away. With unlimited phone support, anyone on your team will be able to get questions answered right away.
We provide a pooled support model to ensure that your questions are answered as quickly as possible. You have access to speak with a real live human being whenever you have an issue. 91% of all our tickets logged in 2014 were resolved in less than 24 hours, with most issues resolved within the hour.
Each customer will be provided a dedicated Account Executive who will be your guide through the sales and onboarding process. If you ever need to make future changes to the account, this dedicated individual will help you and your team navigation the transition and be there to answer questions when you aren’t sure where to go.
You don’t have to be a designated user or account contact to make support calls. Anyone on your team can call us at anytime with any question and we’ll provide the same level of quality support. We have exceptional weekend and after-hours support as well.